What does an engineer visit cost?

Engineer time is charged at £120+VAT per hour with a one hour minimum and no separate call-out fee. Parts are always quoted in writing before any work starts.

Do you offer 24/7 emergency callout?

Yes. Our emergency line runs 24 hours a day, every day of the year, for refrigeration, air conditioning and heating breakdowns across London and the M25.

Which areas do you cover?

We cover every Greater London borough and the towns inside the M25 — more than 350 areas. Call 07427 826446 to confirm cover for your postcode.

Are your engineers certified?

All engineers are F-Gas certified and REFCOM registered, fully insured, and every job carries a 12-month workmanship guarantee.

Frequently Asked Questions

Underfloor Heating FAQ

Find answers to common questions about underfloor heating installation, costs, maintenance, and troubleshooting from London's UFH experts.

Installation & Costs System Types Maintenance & Servicing Troubleshooting & Repairs

Installation & Costs

System Types

Maintenance & Servicing

Troubleshooting & Repairs

Still Have Questions?

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Underfloor Heating FAQ

Installation & Costs

How much does underfloor heating installation cost?

Is underfloor heating cheaper to run than radiators?

How long does underfloor heating installation take?

Can underfloor heating be installed in an existing property?

Do I need to replace my flooring to install underfloor heating?

What is included in your installation quote?

System Types

What is the difference between electric and water underfloor heating?

Which underfloor heating system is best for my property?

Can underfloor heating work with any floor type?

What brands of underfloor heating do you install and repair?

Can underfloor heating be used as the sole heating source?

What is a manifold and do I need one?

Maintenance & Servicing

Does underfloor heating require regular maintenance?

How often should underfloor heating be serviced?

What does an underfloor heating service include?

How long does underfloor heating last?

Can underfloor heating pipes be flushed?

Do you offer maintenance contracts?

Troubleshooting & Repairs

Why is my underfloor heating not working?

Why does my underfloor heating have cold spots?

How do you find a leak in underfloor heating?

Can damaged underfloor heating pipes be repaired?

Why is my underfloor heating taking too long to heat up?

My thermostat isn't controlling the underfloor heating - what's wrong?

Is underfloor heating covered by home insurance?